December 1, 2023

The importance of end-users in a business

The importance of end-users in a business

End-users are the ultimate (forgotten) clients of building projects and indirect employers of companies involved in any projects. Strangely enough, until the very end of the project they rarely occupy a large share of the thinking of construction manufacturers. End-users are often considered an unfortunate challenge or an indifferent player. The prominent role of the end-user frequently contributes to tension in the transition process and in earlier phases is also a sign of mismanagement. This comment inspired the project described in this paper on process design.

In managing the process from the perspective of the end users considerable opportunities for improvement are embedded. One such fact is that of the services offered by interior fit out companies in Dubai.

The end-users adjust their work space and adapt their working styles from conventional offices to multi-site bureaus in most new office fit-out projects. However, the Finnish public property owner now wants to save substantially on leasing and improve conditions of employment. When not optimally handled, programs for office fit-out cause considerable confusion, resistance changes and routine work disruption. End users are not building professionals; a smooth experience for them also ensures that the construction team must re-think, guide and adapt considerably.

A clearer explanation of the end-user experience management process will allow project managers to concentrate more on the mission.

This paper is intended to explore the potential of CEM in Finland’s bureau fit-out projects. This is achieved in practice by exchanging feedback from users on the case-fitting process and explaining activities that should be considered by a project manager to provide a great experience for end-users.

The main aim of this paper is to establish the CEM process model for office design. In order to enhance customer experience of future projects of owners of property, this model, with integrated instructions and model documents, is introduced. Once final customers are seamlessly paid in and pay rent, the advantages for the property owner are easily met. During the pilot project, the end users were pleased and felt that the property owner provided them with sufficient support.

The emotional dimensions of project execution, i.e. process consistency is highly reliable for end users experience.  Therefore the implementation of the CEM project should be carefully considered. A broader execution in all project workers of the landlord was not yet complete at the time of writing. Ideally, both the method model and the lessons for social skills must provide guidance for workers. A more effective implementation will lead to new, compensated output assessment metrics based on user fulfillment. See this website for further details.